We're Here To Help
Contact Tesoro Trovato
Need help with an order, delivery, returns or setting up your tracker card? Contact the Tesoro Trovato team and we will help you with your wallet, tracker card or bundle purchase and any other questions you may have.
Email
hello@tesorotrovato.com
Support Hours
Monday–Friday · 9am–6pm GMT
Orders & Delivery
Questions about your order or delivery.
Returns & Exchanges
Need help with a return or exchange?
Tracker Card Setup
Get help connecting your tracker card.
Product Questions
Questions about the wallet, tracker card or bundle.
Before You Ask
Quick Answers.
How long does delivery take?
Free UK delivery, dispatched within 1–2 working days.
How do I connect the tracker card?
Pair once with your phone using its built-in finding tools — no app required.
What is covered by the guarantee?
A 3 year guarantee covers manufacturing faults on the wallet and tracker.
Can I return the bundle?
Yes — 30-day returns on unused items in original packaging.